If you see the following error when trying to access the complaints service
The "Allow platform access without TOR" option may have been disabled.
This option only allows access to the service through TOR when disabled, with no support for other conventional browsers. Therefore, it is mandatory to keep this option enabled by default at all times.
In case you find yourself not knowing how to revert to the previous state, please open a support ticket and we will help you from service support .